FAQs

How do you remove the semi-circle shaped overlaps that are automatically created when lines intersect?
You can workaround the semi-circle shaped overlaps by stacking the lines directly on top of each other when the lines are going in the same direction. For e...
Wed, 21 Oct, 2020 at 1:58 PM
Can I combine or overlay lines?
Yes. All lines can be manipulated so you can stretch, change position, and stack. Lines can be positioned on top of each other to appear as a single line ev...
Wed, 21 Oct, 2020 at 1:59 PM
How do I change or remove connections?
You can change or remove connections between components by editing the Water Flows from and Water Flows to fields of that component.
Wed, 21 Oct, 2020 at 1:59 PM
Forgot my password
Navigate to https://legimapper.com/.  After a failed login attempt, you will be directed to another sign in screen. Click the link titled Having trouble si...
Wed, 21 Oct, 2020 at 2:01 PM
Add a credit card
In the upper right-hand corner click your username and then click the wallet tab from the drop-down menu.  Click the Add Card button in the upper ...
Thu, 10 Dec, 2020 at 12:38 PM
How do I access a diagram that was shared with me?
 You will receive an email from support@legimapper.com when someone shares their diagram with you. Click the link in the email to access the shared diagram...
Mon, 28 Dec, 2020 at 11:01 AM
How do I upgrade my subscription?
Click your name dropdown in the upper right-hand corner. Then click Profile.  Click Upgrade Subscription under the Subscription Level section. ...
Mon, 11 Jan, 2021 at 11:40 AM
How do I apply a discount code?
Once you have a LegiMapper account created, you can apply a discount code that has been provided to you.  Click your name dropdown in the upper right-h...
Mon, 11 Jan, 2021 at 11:40 AM
Inviting a team member who does not have a LegiMapper account
There are two ways to share a diagram--from the My Diagrams dashboard OR by clicking the Share Diagram button in the LegiMapper canvas.  While working in ...
Wed, 15 Jun, 2022 at 9:24 AM
Which subscriptions offer sharing diagrams?
Diagrams can be shared with team members through a Business or Executive subscription. You cannot share diagrams with a trial or professional subscription....
Wed, 15 Jun, 2022 at 9:23 AM