FAQs

Why can't I share my diagram with a specific team member?
If your team member does not appear in the dropdown when selecting a member to share your diagram with, you will first need to add the team member to your ...
Wed, 15 Jun, 2022 at 9:23 AM
When I purchase a Legidoc Pro plan, how long is my free subscription to LegiMapper active?
If you have purchased a LegiDoc pro plan, then this includes a LegiMapper Business subscription of one year for free. 
Tue, 6 Jul, 2021 at 2:56 PM
Is it possible to combine multiple connections into one line?
It is possible to move a connection line on top of another connection line. Find the connection line that you would like to adjust. Click the connectio...
Wed, 15 Jun, 2022 at 9:22 AM
What does the semicircle icon represent in line connections?
The semicircle is a visual representation of a connection line that is physically separate from another connection line.  For simplicity purposes,...
Wed, 15 Jun, 2022 at 9:22 AM
How do I know who I shared my diagram with?
Click My Diagrams in the top navigation menu Find the specific diagram that you have shared. The Share column displays the users that you have sha...
Wed, 15 Jun, 2022 at 9:21 AM
I have a trial subscription of LegiMapper. Will upgrading my subscription save my profile information and trial diagrams?
If you upgrade your LegiMapper subscription, all of your profile information and your original diagrams will still be saved in your LegiMapper account. 
Tue, 26 Oct, 2021 at 1:26 PM
You've reached your limit notification
An unpaid professional plan (trial plan) can only have one diagram and up to five components. If you try to add anymore, you will receive the below mes...
Wed, 15 Jun, 2022 at 9:21 AM
How do I delete a drawn connection?
To delete a connection, right click the unwanted drawn connection. Click Delete.  Click Yes to delete this link. The connection...
Wed, 15 Jun, 2022 at 9:18 AM
Why is my component named with question marks?
If your component name contains nothing but question mark(s), it is most likely that the component was named using a language other than English. To avoid ...
Thu, 12 May, 2022 at 8:21 AM
How do I copy my diagram?
 Click My Diagrams in the top navigation menu.  Choose the diagram that you would like to copy. Click the Actions ellipses and then click Copy. ...
Wed, 15 Jun, 2022 at 9:18 AM